Connect with me at Dreamforce

With October already in full swing, I’m looking forward to attending the most innovative cloud computing event of the year. From Oct. 14-15, I’ll join Etherios and more than 100,000 Salesforce.com users and developers in San Francisco at Dreamforce.

I’m excited to join Etherios for three sessions to discuss the application of the Internet of Things (IoT) in today’s businesses, including:

See How the Internet of Connected Products (IoCP) is Driving Value for Companies: Tuesday, Oct. 14, 12:00-12:40 p.m. in Century Theaters - Theater 4.

  • I will discuss how we expanded our customer service model and created a foundation for growth to new offerings and a preventative service model leveraging IoT technology. I will share our experiences in working with Etherios who helps us to integrate machine data directly into our CRM platform.

Learn How to Build Your Internet of Customers Business Case: Wednesday, Oct. 15, 9:00-9:40 a.m. in Century Theaters - Theater 4.

  • The Internet of Things is everywhere. From jet engines to trash cans, companies are realizing the value of the information that these devices are providing. Gathering this information requires collecting and presenting ever-growing stores of data, and Heroku offers the ideal platform to build these solutions. I will participate in an Etherios’ presentation on how to build scalable solutions for Internet of Customers applications using Heroku.

Building Internet of Connected Products (IoCP) Applications on Heroku: Wednesday, Oct. 15, 11:00-11:40 a.m. in Century Theaters - Theater 5.

  • The Internet of Connected Products (IoCP) is creating a world where companies are connecting their products to the people, processes, and technology within their organizations. But the IoCP is much more than just technology; it's about integrating and managing a new channel for your business. It's about transforming the service delivery model with a customer engagement platform. The IoCP brings with it a new set of customer expectations and responsibilities for today's company and presents companies with a choice: act now or idly stand by. For organizations embracing this change, a wealth of opportunity exists. I will provide an overview of our IoCP strategies alongside other forward-thinking companies to help others begin planning their IoCP transformation today.

I look forward to connecting with you at Dreamforce 2014! If you’re unable to attend, be sure to visit this blog after the show where I’ll share my experiences following the conference. 

Sherri McDaniel 

President, ATEK Access Technologies, LLC